Payment Options – Heloris
Welcome to Heloris. These Invoice Terms and Conditions explain how we process orders and payments within the United Kingdom. By placing an order with us, you agree to the terms outlined below.
Payment Methods
We currently accept the following payment methods:
– Visa
– Mastercard
– American Express
– Google Pay
– Apple Pay
Billing Information
You agree to provide accurate, complete, and up-to-date billing and account details for all purchases made on our website. It is your responsibility to keep your email address and payment information current to ensure successful order processing and communication.
Order Confirmation and Invoicing
Order Confirmation: After placing an order, you will receive a confirmation email that includes a summary of your purchased items, selected shipping method, and invoice details. This email acts as your receipt.
Invoice: A printed invoice will be included in your shipment, outlining all charges such as product costs, shipping fees, and any discounts applied.
Payment Processing
Authorization: By submitting your payment details, you authorize Heloris to charge the specified amount to your selected payment method. All transactions are subject to verification and fraud prevention checks.
Failed Transactions: If a transaction is declined or fails, we will notify you via email. You must then provide an alternative payment method to complete your purchase.
Disputes and Chargebacks
Dispute Resolution: If you encounter any issues with your order, please contact our customer service team at heloris@hotmail.com. We are committed to resolving concerns promptly and professionally.
Chargebacks: Any unauthorized or unjustified chargebacks will be investigated. If found invalid, you may be held responsible for reimbursing the charged amount along with any additional processing fees.
Contact Information
Shop name: Heloris
Company Name: Judes Limited
E-mail: heloris@hotmail.com
Phone: +447830973574
Address: Suite C, Level 7, World Trust Tower,
50 Stanley Street,
Central, 999077, Hong Kong
Customer service opening hours (GMT+1)
Monday - Friday: 09:00 - 18:00
Saturday & Sunday: 09:00-16:00